ISO 9001 is the world’s most recognised Quality Management System (QMS) standard.

It aims to help organisations meet the needs of their customers and other stakeholders more effectively. This is achieved by building a framework to ensure consistent quality in the provision of goods and/or services. 

The seven quality management principles are:

1 – Customer focus
2 – Leadership
3 – Engagement of people
4 – Process approach
5 – Continuous Improvement
6 – Decision making
7 – Relationship management

An ISO 9001 certification provides objective proof to your staff, your partners, your clients and the outside world that customer satisfaction is at the core of your business

• Increased revenue
• Improvement of your Business
• Improved customer satisfaction
• Higher Operation Excellence
• Improved decision-making 
• Employee engagement
• Process integration
• A continuous improvement
• Supply Chain Management

To become ISO 9001 certificated requires planning, commitment and resources. Our certification body (QMS) recommends a simple 3-step process:

1 Gap Analysis- A consultant visited our offices to review and document our current processes and procedures, then highlighted any areas that did not meet the requirements of the standard.

2 Process improvement- Any changes needed to existing processes and procedures are made.

3 Certification- We are authorized to train the personnel /, group training and certification to industries for betterment of business. 

For organizations in the UK, ISO 9001 recognition is at its most valuable when certified by a Bluestar accredited certification body who will independently audit your organisation and provide you with ISO 9001 certification.

Evaluate several certification bodies-

• Accreditation is not compulsory but provides independent confirmation of competence

•  We have developed thousands of hours of e-learning content for our clients – ranging from rapid e-learning to custom learning experiences.
• Each module that we build is responsive, accessible, engaging and compliant with our client’s style guidelines. However, the quality of the product and process governance is required.
• Process governance refers to our ability to partner effectively with our clients to ensure a consistent, transparent, dependable development process that can reliably produce high-quality e-learning courses on time and within budget.
• Our process governance is our ISO 9001 accreditation, our commitment to quality and has informed our organizational structure.

• Maintaining the ISO 9001 accreditation requires us to make continuous improvements in systems, staff training, organisational structure, and procedures for achieving successful outcomes for our clients.